bybet
Privacy Policy | bybet Official Casino Philippines
Last Updated: 2026-08-21
Privacy at a Glance
- What we collect: Account details, identity verification, payment info, and technical device data.
- Why we collect it: To manage your account, process transactions, prevent fraud, and comply with PH laws.
- Who sees it: Only our internal team and trusted partner providers (payments, KYC, technical).
- Data retention: Kept for the life of your account plus the period required by applicable law.
- Your control: You can request access, correction, or deletion via our support channels.
1. Introduction and Scope
This Privacy Policy describes how bybet collects, uses, and protects the information of users within the Philippines. By using our platform, you agree to the practices described herein.
This policy applies exclusively to the services provided on this website. It does not apply to any third-party websites, external payment portals, or external links that you may visit after leaving our platform. We encourage you to review the privacy policies of any third-party services you interact with.
2. Personal Information We Collect
To provide a secure and regulated gaming environment, we collect the following categories of data:
Account & Identity
Username, email address, date of birth, and contact details to establish and manage your membership.
Verification Documents
Government-issued IDs and residency proofs used for KYC (Know Your Customer) to verify age and identity.
Payment Data
Payment method details and transaction history to facilitate deposits and withdrawals safely.
Gaming Activity
Game history, betting patterns, and transaction logs to monitor for fairness and responsible gaming.
Technical Data
IP address, browser type, device ID, and operating system to optimize performance and security.
Communication
Records of your interactions with our customer support team to resolve issues and improve service.
3. How We Collect Data
We gather information through three primary channels:
- Directly from You: Information provided during registration, KYC verification, or when contacting support.
- Automated Collection: Technical data gathered via cookies and system logs while you navigate our site.
- Partner Service Providers: Data received from our partner payment processors and verification services to confirm transaction validity.
4. Why We Use Data
Your data is used strictly for the following purposes:
- Account Management: To create, maintain, and secure your user profile.
- Financial Operations: Processing PHP deposits and withdrawals and managing payout requests.
- Compliance: Verifying that users are of legal age and preventing fraudulent activities or multi-accounting.
- User Experience: Personalizing the content and promotions displayed to you.
- Legal Obligations: Fulfilling requirements applicable to gambling operators in the Philippines.
- Marketing: Sending updates and offers only if you have provided explicit consent.
5. When We Share Data
We do not sell your personal data to third parties. We only share information when necessary:
- Service Providers: With our partner payment providers, identity verification services, and technical infrastructure hosts.
- Legal Requirements: When required by law to cooperate with relevant authorities or to protect the rights and safety of our users.
6. How We Protect Data
We implement robust security measures to ensure your data remains confidential:
- Encryption: Use of industry-standard encryption for data in transit between your device and our servers.
- Access Control: Strict internal protocols that limit data access to authorized personnel only.
- Payment Isolation: Financial data is handled through secure channels to ensure sensitive payment details are not stored insecurely.
- Continuous Monitoring: Active monitoring of our systems to detect and prevent unauthorized access.
7. Cookies and Tracking
We use cookies to enhance your browsing experience, remember your preferences, and maintain session security. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.
8. Your Rights
As a user, you have the following rights regarding your personal information:
To exercise these rights, please contact our support team via the channels available on this site. Please note that even after account closure, certain data must be retained as required by gambling and anti-money laundering rules in the Philippines.
9. How Long We Retain Data
We retain your personal data for as long as your account remains active. Once an account is closed, we will continue to store specific records for the timeframe required by applicable law in the Philippines to satisfy regulatory, auditing, and legal obligations.
10. Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be terminated immediately and any remaining funds will be handled according to our terms.
Parents or guardians who become aware of a minor using our platform are encouraged to report the account through our support channels.
11. Cross-Border Transfers
To provide our services, some of our technical and service providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are applied to protect your data and maintain a level of protection consistent with this policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page. We encourage you to regularly check the "Last Updated" date at the top of this page to stay informed about how we handle your data.
13. Contact Us
If you have any questions, concerns, or requests regarding your privacy and the handling of your personal data, please reach out to us through our official Support Page.